The reason we can guarantee permanent hair removal is because we offer the client (you) the option of having electrolysis to get rid of those few pesky hairs that the laser could not take care of from your previous laser hair removal plan. Laser is quick and wonderful but only gets rid of about %80-%90 of the hair. That is when we can schedule clients 4-6 weeks past their last laser appointment to begin usually a few electrology treatments to take care of those pesky hair. We believe in just telling the truth, thank you for 40 years of business and we look forward to another 40 years!